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Frequently 
asked
questions.

Do I need a referral?

No. You can make an appointment without a referral.

We do however accept referrals from your doctor, specialist, health professional, coach or personal trainer.

What should I wear to my session/ appointment?
We recommend wearing comfortable, breathable clothing that allows you to move freely. For Pilates sessions, grip socks are recommended for safety and hygiene purposes.

Do I need to bring anything to my session/ appointment?

Any documents from your GP or Health provider can be helpful.

Otherwise, we provide all the equipment you'll need for your sessions. 

I'm a complete beginner. Can I still join/ enquire?

Absolutely! Our sessions and classes are designed to accommodate individuals of all fitness levels, including beginners. Our practitioners will provide modifications and guidance to ensure you feel comfortable and confident throughout your session/ appointment.

I have a specific injury or health condition. Can I still participate?

Absolutely. Dealing with injuries and health concerns is our speciality.
We encourage an initial consultation with one of our practitioners before starting any new exercise program, especially if you have a pre-existing injury or health condition. 

How early should I arrive for my appointment/ class?

We recommend arriving 10-15 minutes before your scheduled class time to allow for check-in and to settle into the studio.

What is your cancellation policy?

We understand that life happens, but we kindly ask that you cancel your reservation at least 24 hours in advance to avoid any cancellation fees. Late cancellations or no-shows may result in a fee being charged to your account.

Can I purchase class sessions individually or do you offer membership options?

We offer both! You can purchase individual sessions or opt for one of our membership packages, which provide discounted rates for regular attendees. Check out our pricing page for more details.

What's the difference between Reformer Pilates and traditional Pilates?

Reformer Pilates involves the use of a specialised piece of equipment called a reformer, which provides resistance and support during exercises. Traditional Pilates typically involves mat-based exercises with minimal equipment. Both modalities offer fantastic benefits for strength, flexibility, and overall fitness.

How often should I attend classes to see results?

The frequency of your workouts depends on your individual goals and schedule. We generally recommend attending classes 2-3 times per week for optimal results, but consistency is key! Listen to your body and find a routine that works for you.

How do I pay?

Payment is required at the time of your appointment. EFTPOS is available for your convenience.

Do you have HICAPS?

Yes! HICAPS is available for Private Health Insurance claiming at the time of your appointment. Please note rebates vary between funds and levels of cover.

Feel free to contact us by phone or email to answer any other questions you may have.

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